TOBACCO continually devotes itself to developing long term relations, always putting the customer first. For that reason, in 2009 TOBACCO established its own Help Desk support center providing support to the retail, wholesale network and the end users. The Help Desk center is a single point of contact through which the customers will receive all required information any time of day or night.

TOBACCO’s Help Desk is at the same time a Call center for 2 companies: Sava Insurance and the European Eye Hospital. If you the dial the toll free numbers 0800-800-00 for Sava Insurance and 0800-800-08 for the European Eye Hospital, you will receive all information about these two companies as well as the services they offer.

The TOBACCO Support center with its prime role to serve customers 24 hours 7 days a week, creates additional value for the customers and contributes to the outstanding quality of the services provided.